Due to inclement weather the Bridgeton, New Jersey office will be closed on Monday, February 23rd – Wednesday, February 25th. However, all staff will remain available. Payments, claims, and other customer service inquires can still be made by phone or on our website.
Cumberland Mutual was recognized by Forbes as one of America’s Best Insurance Companies for 2026! Cumberland Mutual earned the #7 spot nationally for Homeowners Insurance, reflecting our commitment to exceptional service and reliability.
America’s Best Insurance Companies 2026 ranking is based on an independent survey of over 18,000 U.S. citizens. Participants evaluated providers on key factors including agent advice, customer service, pricing, transparency, digital tools, and claims handling.
This prestigious recognition honors the most trusted, innovative, and high-performing insurers across the nation. We are proud of this recognition and remain committed to delivering exceptional customer service and trusted insurance solutions for our policyholders.
Learn more about the ranking in the full Forbes article here: https://www.forbes.com/lists/best-insurance-companies/
Cumberland offices will be closed Monday, February 16th, in observance of Presidents’ Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
Cumberland will be closed Monday, January 19th in observance of the Martin Luther King Jr. holiday. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
In observance of the holidays, Cumberland will have the following closings:
We hope you enjoy a safe and happy holiday season!
In observance of Thanksgiving, Cumberland will have the following closings:
We hope you enjoy a safe and happy holiday!
Cumberland offices will be closed Friday, November 7th in observance of Veteran’s Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
Cumberland offices will be closed Monday, October 13th in observance of Columbus/Indigenous Peoples’ Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
Due to inclement weather the Bridgeton, New Jersey office will be closed on Wednesday, February 12th. However, all staff will remain available. Payments, claims, and other customer service inquires can still be made by phone or on our website.
Cumberland Mutual is pleased to announce the addition of Apple Pay, Google Pay, PayPal, Venmo, and American Express for payments in the customer portal. We hope these expanded payment options provide convenience and customization to fit your needs. Below are the new payment methods available for automatic and one-time payments!
Added Automatic Payment Methods:
Added One-time Payment Methods:
Need Assistance?
Your independent agent can help! Agents have the ability to set up your Automatic Payment account, change pay plans, update payment method details, or cancel enrollment. Your agent can also process one-time payments and check your billing details such as due dates, amount due, and payment history.
Should you have any additional questions, please feel free to contact our Customer Service Department. We are available Monday – Friday 8:00 AM – 5:00 PM.
Phone: (856) 451-4050 option 2
Website: cumberlandmutual.com/contact-us
Email: customerservice@cumberlandmutual.com
* Any credit card payments will be subject to the 3% convenience fee where permitted by law. Debit cards will not be permitted for automatic payments.
Due to inclement weather the Bridgeton, New Jersey office will be closed on Monday, January 6th. However, all staff will remain available. Payments, claims, and other customer service inquires can still be made by phone or on our website.
Forbes has named Cumberland Mutual one of the best small business insurance companies in New Jersey!
Click here to read the article. 