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Reviews
Trustindex verifies that the original source of the review is Google. Very helpfulTrustindex verifies that the original source of the review is Google. I just wanted to leave a quick review to say how grateful we are for the incredible service Cumberland Mutual provided during our recent claim. Our claims examiner, Chris LaFaso, set the gold standard for customer service. Chris was without a doubt the nicest and most attentive person I have ever dealt with in the insurance industry. He ensured the entire process was quick, clear, and easy to navigate, and everything was executed precisely as it was presented to us from day one. Thank you to Chris and Cumberland Mutual for turning what could have been a difficult process into a smooth, stress-free experience.Trustindex verifies that the original source of the review is Google. I had never submitted a home insurance claim in my life and have to say this was an incredibly smooth process thanks to Chris LaFaso who was our assigned property examiner. He was excellent at his job, explained the process with clarity, showed great customer care as we scheduled the appointment, showed up on time, was efficient in handling the claim after, and ensured the instructions were clear for a smooth settlement process. He was great to work with. Highly recommend this insurance company given my experience with how they handled my claim.Trustindex verifies that the original source of the review is Google. Called customer service at Cumbrland Mutual and they answered my query immediately. I recommend them for your property insurance.Trustindex verifies that the original source of the review is Google. Always helpful and excellent service.Trustindex verifies that the original source of the review is Google. I had forgotten to renew my renter's insurance due to being on vacation. One call to my agent, MaDonna, who reinstated my coverage promptly and professionally with no hassles. Thank you MaDonna.Trustindex verifies that the original source of the review is Google. Crystal was prompt and knew exactly what to do for my insurance needs. As always Cumberland Mutual has a great team of dedicated professionals to address all your needs.Trustindex verifies that the original source of the review is Google. Crystal was very courteous and very helpful to my questions. She was very understanding and professional. I am very pleased with her response.Trustindex verifies that the original source of the review is Google. Very helpful Customer Service making the renewal process smooth and easy. Thank you!Google rating score: 4.3 of 5, based on 278 reviews