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Reviews
Trustindex verifies that the original source of the review is Google. My personal, experience over 16 years with Cumberland Mutual has been excellent.they’re very Professional when you speak with them on the phone. When you call for support, your hold time is at very minimum.I do recommend them to other businesses as well.Trustindex verifies that the original source of the review is Google. GREAT CUSTOMER SERVICE!!!Trustindex verifies that the original source of the review is Google. My experience with Cumberland Mutual, more specifically with my agent Eric Hernandez, was great! He definitely went the extra mile for me. He was a professional.Trustindex verifies that the original source of the review is Google. Dear Christopher, I would like to take a moment to express my sincere appreciation for the assistance I have received with my home insurance claim. I especially want to recognize my adjuster for providing such excellent customer service. He has been extremely professional, courteous, attentive to detail, and patient in answering all of my question and phone calls even when he was off duty. He followed up with me in less than 48 hours, and the roof inspector also arrived at my home in a timely manner. Throughout this process, I have felt that my concerns were taken seriously and that my claim was being handled with care and attention. I truly appreciate the prompt communication, professionalism, and efficiency demonstrated by everyone involved. It is refreshing to receive this level of customer service, and I wanted to make sure his efforts and dedication were recognized. Please extend my thanks to him and everyone who has assisted with my claim. Thank you William RiveraTrustindex verifies that the original source of the review is Google. Trustindex verifies that the original source of the review is Google. Christie was so helpful and professional took care of my payment asap phone call was less then 5 min very happy with her service thank youTrustindex verifies that the original source of the review is Google. Trustindex verifies that the original source of the review is Google. Crystal was very pleasant and professional. She took care of my payment quickly and efficiently. She was delightful to deal with.Trustindex verifies that the original source of the review is Google. very helpfulGoogle rating score: 4.4 of 5, based on 305 reviews