Cumberland will be closed Monday, September 7th in observance of Labor Day. We hope you enjoy a safe and happy holiday.

Cumberland Mutual is pleased to announce two executive leadership promotions that support the Company’s continued focus on innovation, profitable growth and operational excellence.

Jeff Ritter has been named President and Chief Operating Officer. In this role, Ritter will oversee the company’s operations, with a focus on continued innovation, profitable growth and operational excellence. Ritter has held a variety of executive leadership roles at Cumberland Mutual, including responsibility for corporate development, investments and strategic initiatives. His experience in these areas has supported the company’s long-term strategy and operational priorities.

Before joining Cumberland Mutual, Ritter held roles at Brookfield Asset Management and Bank of America. He earned graduate business degrees from the University of Notre Dame and Duke University and holds CPCU and CFA designations.

We are also pleased to announce the promotion of Neal Pierce to Executive Vice President. In this expanded role, Pierce will continue to serve as Chief Financial Officer and Treasurer responsible for treasury operations, finance & accounting, investments, and customer service operations, while taking on additional executive leadership responsibilities to support the Company’s strategic priorities and continued profitable growth.

Prior to serving Cumberland for over 15 years, Pierce was a principal and officer at Athey & Company, Certified Public Accountants P.A. advising business and individuals in the greater Delaware Valley area for over 25 years. Neal is a graduate of King’s College Wilkes-Barre, PA and holds CPA, PFS and CFP® designations.

Since joining Cumberland Mutual, Jeff Ritter and Neal Pierce have each played a significant role in strengthening the Company’s financial position and supporting sound decision-making across the organization. These appointments recognize their leadership, expertise and ongoing contributions to Cumberland Mutual’s continued success.

Cumberland will be closed Friday, July 3rd in observance of Independence Day. We hope you enjoy a safe and happy holiday.

Cumberland will be closed Friday, June 19th, in observance of Juneteenth. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.

Cumberland will be closed Monday, May 25th in observance of Memorial Day. We hope you and yours enjoy a safe and happy holiday.

Due to inclement weather the Bridgeton, New Jersey office will be closed on Monday, February 23rd – Wednesday, February 25th. However, all staff will remain available. Payments, claims, and other customer service inquires can still be made by phone or on our website.

Cumberland Mutual was recognized by Forbes as one of America’s Best Insurance Companies for 2026! Cumberland Mutual earned the #7 spot nationally for Homeowners Insurance, reflecting our commitment to exceptional service and reliability.

America’s Best Insurance Companies 2026 ranking is based on an independent survey of over 18,000 U.S. citizens. Participants evaluated providers on key factors including agent advice, customer service, pricing, transparency, digital tools, and claims handling.

This prestigious recognition honors the most trusted, innovative, and high-performing insurers across the nation. We are proud of this recognition and remain committed to delivering exceptional customer service and trusted insurance solutions for our policyholders.

Learn more about the ranking in the full Forbes article here: https://www.forbes.com/lists/best-insurance-companies/

Cumberland offices will be closed Monday, February 16th, in observance of Presidents’ Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.

Cumberland will be closed Monday, January 19th in observance of the Martin Luther King Jr. holiday. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.

In observance of the holidays, Cumberland will have the following closings:

• Wednesday, December 24th – Closed at Noon
• Thursday, December 25th – Closed
• Friday, December 26th – Closed with a reduced staff available from 9am to 3pm
• Wednesday, December 31st – Closed at Noon
• Thursday, January 1st – Closed

We hope you enjoy a safe and happy holiday season!

In observance of Thanksgiving, Cumberland will have the following closings:

• Wednesday, Nov. 26th – Closed at 3:00 pm
• Thursday, Nov. 27th – Closed
• Friday, Nov. 28th – A reduced staff of customer service, claims, and underwriting representatives will be available from 9:00 am to 3:00 pm

We hope you enjoy a safe and happy holiday!

Cumberland offices will be closed Friday, November 7th in observance of Veteran’s Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.