Cumberland will be closed Monday, January 19th in observance of the Martin Luther King Jr. holiday. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
In observance of the holidays, Cumberland will have the following closings:
We hope you enjoy a safe and happy holiday season!
In observance of Thanksgiving, Cumberland will have the following closings:
We hope you enjoy a safe and happy holiday!
Cumberland offices will be closed Friday, November 7th in observance of Veteran’s Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
Cumberland offices will be closed Monday, October 13th in observance of Columbus/Indigenous Peoples’ Day. A reduced staff of customer service, claims, and underwriting representatives will remain available from 9:00 am to 3:00 pm.
In recognition of the Labor Day holiday, Cumberland Mutual will be closed on Monday, September 1st, 2025.
Cumberland Mutual will be closed on July 4th, 2025, in recognition of the July 4th holiday.
Cumberland Mutual will be closed on June 20th, 2025 in recognition of the Juneteenth holiday.
Due to inclement weather the Bridgeton, New Jersey office will be closed on Wednesday, February 12th. However, all staff will remain available. Payments, claims, and other customer service inquires can still be made by phone or on our website.
Cumberland Mutual is pleased to announce the addition of Apple Pay, Google Pay, PayPal, Venmo, and American Express for payments in the customer portal. We hope these expanded payment options provide convenience and customization to fit your needs. Below are the new payment methods available for automatic and one-time payments!
Added Automatic Payment Methods:
Added One-time Payment Methods:
Need Assistance?
Your independent agent can help! Agents have the ability to set up your Automatic Payment account, change pay plans, update payment method details, or cancel enrollment. Your agent can also process one-time payments and check your billing details such as due dates, amount due, and payment history.
Should you have any additional questions, please feel free to contact our Customer Service Department. We are available Monday – Friday 8:00 AM – 5:00 PM.
Phone: (856) 451-4050 option 2
Website: cumberlandmutual.com/contact-us
Email: customerservice@cumberlandmutual.com
* Any credit card payments will be subject to the 3% convenience fee where permitted by law. Debit cards will not be permitted for automatic payments.
Due to inclement weather the Bridgeton, New Jersey office will be closed on Monday, January 6th. However, all staff will remain available. Payments, claims, and other customer service inquires can still be made by phone or on our website.
Forbes has named Cumberland Mutual one of the best small business insurance companies in New Jersey!
Click here to read the article. 