The customer portal provides quick and easy online payment options and access to your billing information, all in one convenient location. Creating an account in the customer portal provides optional features to save policy and payment details, pay multiple policies at once, view billing information, and set up automatic payments to be withdrawn from your checking account.
Please dial 1‑800‑232‑6992 and press 1.
Cumberland Mutual
PO Box 645858
Cincinnati, OH 45264-5858
Useful tips when submitting your payment by mail:
You can make a payment in person at any of the following locations:
Our Billing Service Representatives are highly trained professionals who are always ready to serve your billing needs and to assist you with any questions concerning your payments.
Our Billing Service Representatives strive to provide accurate and timely information in a professional and courteous manner. To speak with a Billing Service Representative, Monday - Friday 8:00am to 5:00pm, dial 1‑800‑232‑6992.