Make a Payment
Cumberland Mutual offers several convenient payment options to meet the needs of our policyholders.
Cumberland Customer Portal
The customer portal provides quick and easy online payment options and access to your billing information, all in one convenient location. Creating an account in the customer portal provides optional features to save policy and payment details, pay multiple policies at once, view billing information, and set up automatic payments to be withdrawn from your checking account.
- Select ‘Pay Now ’ to make a quick one-time payment
- Select ‘Register Now’ to create an account to save your policy and payment details
- Register an account and set up Automatic Payments to be withdrawn from your checking account
Pay by phone
Please dial 1‑800‑232‑6992
- Press 1 to make a payment using our automated bill pay system
- Press 2 to make a payment with a Customer Service Representative
Mail your check and remittance stub
Cumberland Mutual
PO Box 645858
Cincinnati, OH 45264-5858
Useful tips when submitting your payment by mail:
- Use the return envelope provided with your bill
- Be sure to put your policy number on your check
- Do not enclose cash
- Do not staple your check or money order
- Be sure to sign your check
Pay in Person
You can make a payment in person at any of the following locations:
- Your agent’s office
- Cumberland’s corporate headquarters - located at 633 Shiloh Pike, Bridgeton, NJ 08302. Please note, cash payments are not accepted.
- Your local Walmart - Please note, payments can be made at Walmart by cash or debit card only. A $2.00 processing fee will be charged by Walmart for this service. Transactions cannot exceed $8,000.
Our Customer Service Representatives are highly trained professionals who are always ready to serve your billing needs and to assist you with any questions concerning your payments.
Our Customer Service Representatives strive to provide accurate and timely information in a professional and courteous manner. To speak with a Customer Service Representative, Monday - Friday 8:00am to 5:00pm, dial 1‑800‑232‑6992.
