Check payments not honored by the financial institution will not be redeposited. An insufficient fund fee of $15 will apply for all checks not honored due to insufficient funds.
No, the full balance or entire installment amount must be paid when paying electronically.
If your policy number ends with P2018 or later, your payment is posted the day it is processed including weekends and holidays. For all other policy numbers, payments made before 7:45 pm EST Sunday through Thursday will post to your account that night. Payments processed after 7:45 pm EST Sunday through Thursday are delayed one day. Payments made Friday and Saturday will post to your account on Sunday night. Payments are not processed on holidays.
We currently accept Visa, MasterCard, Discover, and most major debit cards.
Changes to your automatic payment plan can be made through the customer billing portal. Any other requests for plan changes must be made directly to your agent.
Your payment must be received by the due date.
Your bill amount may be different due to several reasons. Some of the more common reasons are as follows:
a. Endorsement premium charge or credit
b. Cancellation of policy
c. Overpayment or underpayment of a previous invoice
d. Audit charge or credit (commercial only)
Payment must be received by Cumberland no later than the date stated on the cancellation notice.
Unless otherwise directed, Cumberland will send the refund to the insured.
The policy term dates can be found on your policy declaration page as well as your invoice. You can contact your agent for more details.
Your policy number is located on the top of your policy declaration and invoices.
The agent’s telephone number is located on your policy declaration and invoices.