A communication went out last week to a section of our Cumberland New Jersey policyholders that unfortunately has caused some confusion. This specific notification to customers was in response to a requirement by the New Jersey Department of Banking and Insurance Bulletin request that policyholders be notified of a potential premium payment grace period offering due to the impact of the pandemic. (As part of this offering, if a customer had a payment due they could select a 90 day grace period starting on either 4/1/20 or 5/1/20).
Please note that we should have been more explicit in highlighting that if a policyholder is current with their premium payments and/or has no interest in requesting a grace period accommodation, there is no additional action required on their part. We are truly sorry for any additional aggravation or confusion that this may have caused.« Back to General News Releases